links for 2006-10-04

Be Inviting | Customer Loyalty | Church of the Customer

Submitted by Church of the C... on Tue, 10/03/2006 - 10:18pm.

Invite your customers to improve your offering. Good buzz plus potential for a better product. Brilliant!

And if You Liked the Movie, a Netflix Contest May Reward You Handsomely - New York Times

Netflix, the popular online movie rental service, is planning to award $1 million to the first person who can improve the accuracy of movie recommendations based on personal preferences. Nice move to open this up to the technical community.

(tags: Netflix)

» source from Church of the Customer | add comment

A disgruntled customer is 5 times more likely to tell their friend than you. On average they'll tell 4 friends. Wouldn't you like to be in the loop? Learn more

Seeds from the blogworld

We search the business blog world looking for posts that illustrate principles, or "Seeds", that if followed, or "planted", will help small businesses grow. We list them here for your convenience. Enjoy.