
Ok, with three teenage sons I couldn't pass this one up. Hysterical article today in the Wall Street Journal about baggy, low-slung pants tripping up would be thieves. Seems they perpetrate the crime and then as they try to run away holding on to their booty with one hand and their pants with the other things get all tangled up! Next thing they know both hands are in cuffs. One guy tried to jump a fence, most of his body made it over but his pants didn't. The cops found him dangling upside down with his pants around his ankles. Quote from the Police Chief: "He was wearing underwear, thank goodness."
So with the baggy-pants thieves as inspiration, here is the question of the day:
"What stupid things am I doing that keep my business from growing?"
Here are a few ideas to get you thinking. If you think of others, feel free to add to the list:
- When was the last time you asked your customers what they thought about your service?
- How often do you pro-actively communicate with your customers?
- What would compel your customers to tell their friends about your business?
If you can't come up with good answers, you may as well be dangling there on the fence next to Mr. Baggy-pants.


