What Gets Measured, Gets Improved

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Submitted by Be Excellent on Wed, 10/04/2006 - 5:58am.
Want to improve customer loyalty? Measure it!

Perhaps you've heard it this way:

"If you don't measure it, you can't manage it...."

Along the same lines, in business:

"What gets measured, gets improved..."

Michael Cage, over at The Home of Small Business Marketing & Entrepreneurship offers his take on "What gets measured, gets improved" as he compares it to fitness, working out and dieting.

BOTTOMLINE: "When you started tracking progress, you'll "get it." Truth is like that sometimes, easy to see when you are willing to *really* look. When the things you want improved exist “out there” in the daily hustle and bustle, it’s easy to let a day slip without doing something about them. Track your progress!!

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